Shipping policy

Order Processing Times

• Ceramics - 1 business day
• Pre-ordered Ceramics - 4 weeks (allows for ceramics to be handcrafted, fired & glazed. )
• Non ceramic items - 1 week. (This allows time for our 3rd party supplier to prepare and create your order.)
• Cut off time: 12:00 (GMT +7:00) Australian Eastern Daylight Time (Sydney)

We use the following shipping companies.

• Couriers Please
• Australia Post

Are fragile orders safe to ship?

Every order is wrapped and boxed very carefully using degradable biofill peanuts to ensure a happy unboxing experience.

How much is shipping?

To calculate shipping, please refer to the check out on the store to review the shipping cost for your country destination.

Shipping is insured in case of any delivery issues.

How how long does shipping take?

	Standard	Express
Australia	2-7 days	1-4 days
New Zealand	4-7 days	2-5 days
United Kingdom	5-9 days	3-5 days
US & Canada	5-9 days	3-6 days

*Auspost estimates